Key Account Executive

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a vast laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. By leveraging advanced technologies, intelligent digital solutions, and data-driven innovation, we enhance operational efficiency and deliver greater value to customers and patients. With global scale and deep expertise, this role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team to address client needs
• Provide ongoing service and problem resolution to the customer base to ensure customer retention
• Recommend client-focused and persuasive solutions
• Manage day-to-day operations for client accounts
• Upsell current book of business to drive organic growth
• Work closely with senior sales representatives to expand the book of business
• Continuously provide educational material to the client base
• Resolve customer-related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

• High School Diploma
• 3 or more years of previous outside sales experience or account management

Qualifications

• Bachelor’s degree (preferred)
• Proven success managing a book of business
• Experience in the healthcare industry (a plus)
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Pay

The pay range for this position is $65,000.00 - $75,000.00. All job offers will be based on a candidate’s skills, prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for bonus and/or commissions under the applicable variable compensation plan, earned based on achievement of performance metrics.

Benefits

• Medical, Dental, and Vision coverage
• Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance
• 401(k) retirement plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits. Casual, PRN, and part-time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) plan only. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.