Key Account Executive

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a vast laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. By leveraging advanced technologies and digital solutions, we enhance operational efficiency and deliver greater value to customers and patients. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on global health.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
• Act as a liaison between the client and the Labcorp operations team to address client needs.
• Provide ongoing service and problem resolution to the customer base to ensure retention.
• Deliver superior customer service and recommend client-focused, persuasive solutions.
• Manage day-to-day client operations and upsell the current book of business to drive organic growth.
• Collaborate with senior sales representatives to expand the book of business.
• Continuously provide educational materials to the client base.
• Resolve customer-related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals.

Requirements

• High School Diploma.
• 3 or more years of previous outside sales experience or account management.

Qualifications

• Bachelor’s degree (preferred).
• Proven success managing a book of business.
• Experience in the healthcare industry (a plus).
• Superior customer service skills with the ability to build trust-based relationships.
• Effective communication skills, both written and verbal.
• Ability to deliver results in a fast-paced, competitive market.
• Excellent time management and organizational skills.
• Proficiency in Microsoft Office and Excel.
• Ability to travel overnight as needed.
• Valid driver’s license and clean driving record.

Pay

$65,000.00 - $75,000.00 annual base pay range. The position is also eligible for bonus and/or commissions based on performance metrics under the applicable variable compensation plan.

Benefits

• Comprehensive benefits for employees regularly scheduled to work 20 or more hours per week, including:
  • Medical, Dental, and Vision coverage.
  • Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance.
  • 401(k) retirement plan.
  • Paid Time Off (PTO) or Flexible Time Off (FTO).
  • Tuition Reimbursement.
  • Employee Stock Purchase Plan.
• Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.
• Part-time, PRN, and casual employees regularly scheduled to work less than 20 hours per week are eligible for the 401(k) plan only.