Key Account Executive

About the role

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. This field-based Key Account (Sales) Executive position is based in Waldorf, MD, and covers an assigned territory. The ideal candidate would reside in the territory.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base to ensure customer retention
• Recommend client-focused and persuasive solutions
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer-related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

• High School Diploma
• 3 or more years of previous outside sales experience or account management

Preferred Qualifications

• Bachelor’s degree
• Proven success managing a book of business
• Experience in the healthcare industry
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Pay

$65,000.00 - $75,000.00 annual base pay range. The position is also eligible for bonus and/or commissions under the applicable variable compensation plan, earned based on achievement of performance metrics.

Benefits

• Comprehensive benefits for employees regularly scheduled to work 20 or more hours per week, including:
  • Medical, Dental, Vision
  • Life, Short-Term Disability (STD), Long-Term Disability (LTD)
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
• Employees regularly scheduled to work a 7 on/7 off schedule receive all benefits except PTO or FTO.
• Part-time employees (less than 20 hours per week) are eligible to participate in the 401(k) Plan only.