KENOSHA Receptionist

At Kenosha Toyota, we prioritize our people and have built a brand-new, state-of-the-art facility conveniently located along a major interstate. We foster a fun, family-like culture where leaders lead by example and provide ongoing training in every department to ensure our team has the tools to succeed.

About the role

We are seeking a Part-Time Receptionist with excellent customer service skills and a winning attitude. This individual will handle incoming calls, determine the nature of the caller’s business, and direct them to the appropriate department. They will also greet customers visiting the dealership and assist with basic accounting tasks.

Responsibilities

• Answer phones and direct consumers to the proper department, following up in a timely manner.
• Handle customer complaints diplomatically and refer them to the appropriate individual for resolution.
• Operate the switchboard telephone system.
• Communicate with callers in a professional, friendly, and efficient manner, minimizing hold times.
• Assist managers with various clerical duties as needed.
• Be friendly, professional, courteous, and efficient when working with all customers and employees.
• Familiarize yourself with department structures and internal procedures to assist customers efficiently.

Requirements

• Available to work flexible hours on weeknights and Saturdays.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.
• Professional personal appearance.
• Valid driver’s license and satisfactory driving record.
• Willingness to submit to a pre-employment background check and drug test.

Benefits

• Promote from within.
• Ongoing mentorship and roundtable meetings.
• Clear and concise communication.
• Medical, dental, and vision insurance.
• Life insurance.
• 401K plan.
• Paid training.
• Employee discounts on products and services.