Kennel Supervisor

About the Role

Thrive Natick is seeking a dependable and compassionate Kennel Supervisor to support our boarding department. This role is perfect for someone who loves working hands-on with animals and takes pride in creating a clean, safe, and comforting environment for pets while their families are away.

Responsibilities

• Oversee training and daily responsibilities of the Kennel team.
• Provide courteous customer service to pet parents.
• Monitor pets, including noting their behaviors such as eating, drinking, and identifying potential problems to the supervisor or Veterinarian.
• Maintain the cleanliness of the hospital and boarding areas, which includes but is not limited to sweeping, mopping, dusting, scrubbing runs/cages, bathroom facilities, and spot cleaning as needed.
• Provide enrichment and comfort to boarding pets through walking, feeding, playtimes, baths, and maintaining the cleanliness of the hospital and boarding areas.
• Assist technicians with patients during pre-op, surgery, and post-op.
• Stock treatment room with supplies and maintain a sterile environment for surgery.
• Utilize computer information systems to record patient history, update, and maintain medical records.
• Handle cats and dogs of all sizes confidently and comfortably.

Requirements

• Kennel technician or animal care experience required.
• Comfortable handling animals of all sizes and temperaments.
• Able to administer oral and topical medications.
• Strong attention to detail and observation skills.
• Willing and able to perform cleaning and sanitation tasks.
• Ability to stand for long periods and walk dogs frequently.
• Basic computer skills for electronic record keeping.
• Team-oriented mindset and positive, dependable work ethic.

Benefits

• 401(k) with employer match.
• Medical, dental, vision, life, and disability insurance.
• Mental health support through Lyra Health.
• Paid parental leave.
• Purr-ental leave for new pet adoptions.
• Backup childcare and elder care support.
• FREE continuing education courses.
• Pet care discounts and perks.
• Student loan support tools.

Some benefits are available to full-time team members (30+ hours/week) and may be subject to eligibility requirements.

Professional Development

Here, you can grow your career through access to comprehensive learning and skillset programs. You can build your skills and earn credentials via:

• Our vast, diverse, and free library of continuing education courses - ThriveU.
• Live, virtual interactive workshops to develop valuable leadership skills.
• A program designed to teach you the fundamentals of running a pet hospital.

With many locations nationwide, you can find and move into any specialty, hospital type, or environment.

Pay

Compensation is negotiable based on credentials and experience with an hourly pay range starting at $25-27/hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

About Thrive

Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people—through mentorship, leadership programs, continuing education, and well-being initiatives—so teams can grow and feel supported.