K-12 Student Success Liaison (PA)

About the role

The K-12 Student Success Liaison serves as a contact and resource for K-12 partners, students, and parents. This grant-funded initiative aims to provide students with access to the broad array of programs, services, and activities available at Finger Lakes Community College.

Responsibilities

• Works collaboratively with other college offices and departments to maximize student potential in achieving academic goals.
• Works with county agencies to ensure the social/emotional wellbeing of students to maximize academic success.
• Builds positive relationships with targeted K-12 schools through excellent customer service and provides encouragement and support to students.
• Provides students with information about the college and promotes relevant programs, particularly Concurrent Enrollment (Gemini), Early College Scholars, and related Early College programs and pathways to degree programs and workforce training.
• Collaborates with school district personnel to maximize student success within the high school and college programs.
• Increases awareness of FLCC programs and supports to various student populations related to the K-12 partners.
• Collaborates with campus partners related to Admissions, Advising, Financial Aid, Workforce and Career Solutions, and Student Life to provide students with resources for successful transition to postsecondary studies.
• Maintains, updates, and distributes resources materials for college departments, K-12 partners, students, and parents.
• Initiates communication and engages in ongoing outreach with students via phone, text, email, and one-on-one contacts to maintain and establish relationships for the purpose of retaining student participants.
• Maintains, updates, and distributes resources materials for college departments, K-12 partners, students, and parents.
• Monitors and provides outreach using the early alert system and provides academic guidance.
• Requires discrete handling of sensitive data and confidential information.
• Performs other duties as assigned by the Director of Concurrent Enrollment.

Requirements

• Minimum 3 years of experience in K-12 or higher education instruction, guidance, or advisement.
• Candidate must have or be willing to attain notary public certification.
• Experience in equity-minded work and/or understanding of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, and individuals with different academic preparation levels.
• Must be willing to travel locally. Limited evening and weekend assignments should be expected.

Qualifications

• Educational Background: Bachelor’s Degree in Education, Counseling, Psychology, Sociology, or a closely related field. Master’s Degree Preferred.
• Experience: Minimum 3 years of experience in K-12 or higher education instruction, guidance, or advisement. Candidate must have or be willing to attain notary public certification. Experience in equity-minded work and/or understanding of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, and individuals with different academic preparation levels. Must be willing to travel locally. Limited evening and weekend assignments should be expected.

Skills

• Knowledge of the broad spectrum of college operations.
• Excellent customer service skills.
• Ability to communicate accurately and effectively.
• Ability to handle sensitive data and confidential information.
• Ability to travel locally.

Benefits

• Competitive starting salary in the range of $54,388 to $57,107 and is commensurate with qualifications.
• Flexible work schedule available upon completion of training; some on-site work required at the Canandaigua campus.
• NYS retirement or Optional SUNY Retirement Program.
• Comprehensive Health and Dental Insurance through Excellus BCBS.
• FSA 21 days of annual leave, 12 sick days, and 13.5 holidays annually.
• FLCC Tuition Waiver for employee and dependents.
• Tuition assistance – 4-year institutions.