K-12 Student Success Liaison (PA)

About the role

The K-12 Student Success Liaison serves as a contact and resource for K-12 partners, students, and parents. This grant-funded initiative aims to provide students with access to the broad array of programs, services, and activities available at Finger Lakes Community College.

Responsibilities

• Builds positive relationships with targeted K-12 schools through excellent customer service and provides encouragement and support to students.
• Collaborates with school district personnel to maximize student success within the high school and college programs.
• Increases awareness of FLCC programs and supports to various student populations related to the K-12 partners.
• Collaborates with campus partners related to Admissions, Advising, Financial Aid, Workforce and Career Solutions, and Student Life to provide students with resources for successful transition to postsecondary studies.
• Maintains, updates, and distributes resources materials for college departments, K-12 partners, students, and parents.
• Provides proactive, personalized, and integrated engagement with program participants.
• Initiates communication and engages in ongoing outreach with students via phone, text, email, and one-on-one contacts to maintain and establish relationships for the purpose of retaining student participants.
• Maintains, updates, and distributes resources materials for college departments, K-12 partners, students, and parents.
• Monitors and provides outreach using the early alert system and provides academic guidance. Requires discrete handling of sensitive data and confidential information.
• Provides program participants with robust orientation and informational sessions.

Requirements

• Educational Background: Bachelors Degree in Education, Counseling, Psychology, Sociology, or a closely related field. Masters Degree Preferred.
• Experience Required: Minimum 3 years of experience in K-12 or higher education instruction, guidance, or advisement. Candidate must have or be willing to attain notary public certification. Experience in equity-minded work and/or understanding of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, and individuals with different academic preparation levels. Must be willing to travel locally. Limited evening and weekend assignments should be expected.
• Experience Preferred: Experience in educational programs for low-income, first-generation, underrepresented student groups, or other at-risk students. Demonstrated knowledge of intervention strategies that address middle school-to-high school transition challenges or high school-to-college transition challenges.

Qualifications

• Must be able to remain in a stationary position 50% of the time.
• Ability to communicate accurate information and ideas so others will understand.
• Ability to move office supplies up to 10 pounds.
• Ability to travel locally.