Juvenile Transfer Offender Program (Jtop)

About the role

The JTOP Case Manager provides comprehensive case management services to justice-involved individuals participating in the Justice Targeted Outreach Program (JTOP). This role supports clients with care coordination, service linkage, court-related compliance, and individualized treatment planning while collaborating closely with internal clinical staff and external justice partners.

Responsibilities

• Provide case management services to justice-involved clients enrolled in JTOP, including assessment, planning, coordination, monitoring, and advocacy.
• Complete intake assessments and ongoing reassessments to identify client needs, barriers, strengths, and goals.
• Develop, implement, and maintain individualized service plans in collaboration with the client and treatment team.
• Carefully coordinate care with internal clinical teams, peer support staff, and external providers.
• Maintain communication with justice system partners, including courts, probation officers, parole officers, and diversion program representatives, as required.
• Aid clients with linkage to community resources such as housing, employment, benefits, transportation, medical care, and behavioral health services.
• Support client compliance with court-ordered or program-required conditions.
• Provide crisis intervention and de-escalation support as needed, following Sanctuary Recovery Centers policies and procedures.
• Accurately document all client interactions, services provided, and case notes in the electronic health record in a timely and compliant manner.
• Maintain confidentiality and compliance with HIPAA, 42 CFR Part 2, ADHS, and AHCCCS requirements.
• Participate in case staffing, multidisciplinary team meetings, supervision, and required trainings.
• Perform other related duties as assigned to support program operations.

Requirements

• Bachelor's degree in Social Work, Psychology, Behavioral Health, Criminal Justice, or a related field OR equivalent relevant experience as permitted by ADHS and AHCCCS guidelines.
• Experience working with justice-involved populations, individuals with substance use disorders, mental health conditions, or co-occurring disorders preferred.
• Knowledge of community resources, behavioral health systems, and justice system processes.
• Ability to maintain professional boundaries and work effectively with diverse populations.
• Strong organizational, documentation, and time-management skills.
• Basic computer proficiency and ability to use electronic health record systems.
• Valid Arizona driver's license and reliable transportation (if client transport or community work is required).

Qualifications

• Bachelor's degree in Social Work, Psychology, Behavioral Health, Criminal Justice, or a related field OR equivalent relevant experience as permitted by ADHS and AHCCCS guidelines.
• Experience working with justice-involved populations, individuals with substance use disorders, mental health conditions, or co-occurring disorders preferred.
• Knowledge of community resources, behavioral health systems, and justice system processes.
• Ability to maintain professional boundaries and work effectively with diverse populations.
• Strong organizational, documentation, and time-management skills.
• Basic computer proficiency and ability to use electronic health record systems.
• Valid Arizona driver's license and reliable transportation (if client transport or community work is required).

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time-management skills.
• Proficiency in using electronic health record systems.
• Ability to work independently and as part of a team.
• Knowledge of community resources and justice system processes.

Benefits

Sanctuary Recovery Centers offers a comprehensive benefits package that includes:

• Health insurance coverage.
• Paid time off and holidays.

• Pay

  The salary range for this position is $40,000 - $50,000 annually, commensurate with experience.

  Schedule

  This is a full-time non-exempt position with flexible scheduling to accommodate the needs of the program and clients.