Juvenile Residential Treatment Officer I, II, or III

About the role

This position requires that you be available to work a non-traditional work schedule to include evenings, weekends, and holidays. You may be required to work any of the following shifts upon hire, and the Department may reassign you to a different shift at any time in order to meet operational needs: 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; and 10:00 PM to 6:00 AM. There are shift and certification pay premiums that may be applicable.

Responsibilities

• Provides direct supervision of all client daily activities.
• Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.
• Affirms juveniles, assists in developing treatment plans and implements available treatment plans, corrective disciplinary strategies and effective treatment intervention programs.
• Ensures that clients are aware of and understand their responsibilities and appropriate behavior.
• Conducts cognitive skill groups and teamwork activities.
• Models competency in direct care principles for less experienced staff.
• Documents clients' behavior and enters into department computer information system.
• Develops strategies for case management.
• Assists in training other juvenile residential treatment employees.
• Provides individual and crisis intervention counseling, as required.
• Maintains order and discipline.
• Physically restrains aggressive clients using approved protocols, as required.
• Transports clients to other facilities, as required.
• Serves on committees and participates in special projects.
• Maintains communication with other staff to ensure continuity of care.
• Assists in investigating incidents involving clients.

Requirements

• Residential Treatment Officer I: Associate’s degree in Human Services or a directly related field AND one (1) year experience in direct client care, counseling, law enforcement, corrections or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
• Residential Treatment Officer II: Associate’s degree in Human Services or a directly related field AND two (2) years’ experience in direct client care, counseling, law enforcement, corrections or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
• Residential Treatment Officer III: Associate’s degree in Human Services or a directly related field AND three (3) years’ experience in direct client care, counseling, law enforcement, corrections or a directly related field; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Qualifications

• Must be at least 21 years of age.
• Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state-approved physical restraint technique).
• Valid Texas Driver's License.

Skills

• Knowledge of: Policies, practices, procedures and legal terminology related to court system. Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures. Standard practices in area of assignment. Psychological concepts of good behavior, social adjustment and emotional stability. Standard counseling techniques. Safety and security techniques and standards. Physical restraint techniques to control aggressive behavior. First aid techniques. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Skill in: Training of others. Monitoring and responding to client behavior. Problem-solving and decision-making. Interviewing clients. Both verbal and written communication.

Benefits

Subject to stressful environment and client and customer contact for extended periods of time.

Pay

TBD

Schedule

Shift work: 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM (Must be able to work all three shifts as needed.) Works some holidays, nights, and weekends

Location

2515 S. Congress Ave, Austin, TX

Department

Juvenile Probation