Justice Program Technician

Responsibilities

• Administer same-gender observed urine drug screens and/or other biological sample collections (e.g., oral swabs, breathalyzers) in a professional, respectful, and trauma-informed manner.
• Adhere strictly to chain of custody protocols to ensure the accuracy and integrity of all samples collected.
• Conduct initial specimen validity checks (temperature, appearance) and document results clearly and accurately.
• Maintain and update participant testing schedules in coordination with Drug Treatment Court team and case management staff.
• Ensure proper storage, packaging, and transportation of samples for laboratory analysis.
• Maintain meticulous records of all tests, including documentation of missed tests, refusals, and non-compliance, following Wisconsin Treatment Court, Diversion Programs, and Day Report data reporting requirements.
• Provide timely, precise reports to the case management team for case review and court proceedings.
• Communicate test results to the case management team members in a timely and confidential manner.
• Assist in maintaining inventory of testing supplies and ensure the cleanliness and security of the testing environment.
• Attend staff meetings, training sessions, and professional development programs as required by the court or state standards.
• Uphold ethical standards and confidentiality as mandated by HIPAA, Wisconsin statutes, and court policies.
• Treat all participants with respect, neutrality, and fairness, recognizing the therapeutic and judicial goals of the various justice programs.
• Communicate clear instructions regarding testing procedures and ensure a supportive, structured environment that promotes accountability for participants.
• Perform CCAP (Consolidated Court Automation Programs) background checks on assigned cases.
• Monitor cases designated for court date only reminders.
• Send timely court date reminders to relevant parties, as needed.

Requirements

• Minimum of one year experience in drug testing, medical collection, criminal justice, human services, or a related field preferred.
• Any combination of education and experience necessary to perform the essential functions of the position.