Justice Involved Supervisor
Serene Health · Los Angeles, CA · Yesterday
On-siteOTHR$30/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes mission description etc. We need to use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines, application instructions.
We need to preserve all substantive information. Let's parse content.
First paragraph: "Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!"
That's about the organization; could be "About the role"? Actually "About the role" is more about the job. But we have a "Job Summary:" section later. So we could treat the initial mission as "About the organization" but not a required heading. The instructions say use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where applicable.
We have:
- Job Summary: The Justice-Involved (JI) Supervisor provides direct leadership, mentorship, and assists with operational oversight to a team of JI Lead Care Managers (LCM) supporting justice-involved individuals under the California Advancing and Innovating Medi-Cal (CalAIM) Enhanced Care Management (ECM) program. This role ensures the delivery of high-quality, trauma-informed, and person-centered care through proactive team development, rigorous quality assurance, compliance monitoring, and robust cross-sector community partnerships.
That's a summary; could go under "About the role".
- Supervisory Responsibilities: bullet list.
- Duties/Responsibilities: another list.
We can combine supervisory responsibilities and duties/responsibilities into a "Responsibilities" section (list). Ensure we preserve all details.
- Education and Experience: list of requirements.
- Required Skills/Abilities: list.
- Physical Requirements: list.
- Pay range: "$30 USD - $34.50 USD"
- Benefits: list.
- Schedule: Not mentioned explicitly. No schedule info. So we should not create a Schedule section.
- Qualifications: maybe Education and Experience could be under Qualifications. But we have both Education and Experience and Required Skills/Abilities. The headings list includes Requirements, Qualifications, Skills. We need to decide mapping.
We could have:
- About the role (Job Summary)
- Responsibilities (Supervisory Responsibilities + Duties/Responsibilities)
- Qualifications (Education and Experience)
- Skills (Required Skills/Abilities)
- Benefits
- Pay
We could also include Requirements as separate but maybe combine with Qualifications. Since we have both Education and Experience and Skills, we can put Education/Experience under Qualifications, and Skills under Skills. Requirements could be omitted or we could put Physical Requirements under Requirements? But the heading list includes Requirements as a possible section. However we have Physical Requirements separate; we could treat that as Requirements. But we also have Education and Experience which could be Qualifications. Let's see typical usage: Requirements often include education, experience, licenses. Qualifications could be similar. But we have both; we can decide to put Education and Experience under Qualifications, and Physical Requirements under Requirements (or maybe under Qualifications as well). However we must not create empty sections. We have content for Physical Requirements, so we can make a Requirements section for that.
But we also have Education and Experience which is definitely qualification. So we can have Qualifications section for Education and Experience.
Skills section for Required Skills/Abilities.
Benefits section.
Pay section.
We should not include Schedule.
We must not include boilerplate like EEO, drug-free workplace, etc. Remove those.
Also remove duplicated lines: there may be duplicates like "Assist with onboarding new hires in coordination with the JI Program Manager." appears both in Supervisory Responsibilities and Duties/Responsibilities? Actually Supervisory Responsibilities includes "Assist in designing and implementing tailored onboarding, ongoing professional development, and core competency training for JI LCM staff with the support of the JI Program Manager." and Duties/Responsibilities includes "Assist with onboarding new hires in coordination with the JI Program Manager." Slightly different but similar. We'll keep both as they are distinct.
Now produce HTML.
Structure:
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines, application instructions.
We need to preserve all substantive information. Let's parse content.
First paragraph: "Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!"
That's about the organization; could be "About the role"? Actually "About the role" is more about the job. But we have a "Job Summary:" section later. So we could treat the initial mission as "About the organization" but not a required heading. The instructions say use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where applicable.
We have:
- Job Summary: The Justice-Involved (JI) Supervisor provides direct leadership, mentorship, and assists with operational oversight to a team of JI Lead Care Managers (LCM) supporting justice-involved individuals under the California Advancing and Innovating Medi-Cal (CalAIM) Enhanced Care Management (ECM) program. This role ensures the delivery of high-quality, trauma-informed, and person-centered care through proactive team development, rigorous quality assurance, compliance monitoring, and robust cross-sector community partnerships.
That's a summary; could go under "About the role".
- Supervisory Responsibilities: bullet list.
- Duties/Responsibilities: another list.
We can combine supervisory responsibilities and duties/responsibilities into a "Responsibilities" section (list). Ensure we preserve all details.
- Education and Experience: list of requirements.
- Required Skills/Abilities: list.
- Physical Requirements: list.
- Pay range: "$30 USD - $34.50 USD"
- Benefits: list.
- Schedule: Not mentioned explicitly. No schedule info. So we should not create a Schedule section.
- Qualifications: maybe Education and Experience could be under Qualifications. But we have both Education and Experience and Required Skills/Abilities. The headings list includes Requirements, Qualifications, Skills. We need to decide mapping.
We could have:
- About the role (Job Summary)
- Responsibilities (Supervisory Responsibilities + Duties/Responsibilities)
- Qualifications (Education and Experience)
- Skills (Required Skills/Abilities)
- Benefits
- Pay
We could also include Requirements as separate but maybe combine with Qualifications. Since we have both Education and Experience and Skills, we can put Education/Experience under Qualifications, and Skills under Skills. Requirements could be omitted or we could put Physical Requirements under Requirements? But the heading list includes Requirements as a possible section. However we have Physical Requirements separate; we could treat that as Requirements. But we also have Education and Experience which could be Qualifications. Let's see typical usage: Requirements often include education, experience, licenses. Qualifications could be similar. But we have both; we can decide to put Education and Experience under Qualifications, and Physical Requirements under Requirements (or maybe under Qualifications as well). However we must not create empty sections. We have content for Physical Requirements, so we can make a Requirements section for that.
But we also have Education and Experience which is definitely qualification. So we can have Qualifications section for Education and Experience.
Skills section for Required Skills/Abilities.
Benefits section.
Pay section.
We should not include Schedule.
We must not include boilerplate like EEO, drug-free workplace, etc. Remove those.
Also remove duplicated lines: there may be duplicates like "Assist with onboarding new hires in coordination with the JI Program Manager." appears both in Supervisory Responsibilities and Duties/Responsibilities? Actually Supervisory Responsibilities includes "Assist in designing and implementing tailored onboarding, ongoing professional development, and core competency training for JI LCM staff with the support of the JI Program Manager." and Duties/Responsibilities includes "Assist with onboarding new hires in coordination with the JI Program Manager." Slightly different but similar. We'll keep both as they are distinct.
Now produce HTML.
Structure:
About the role
Job Summary: The Justice-Involved (JI) Supervisor provides direct leadership, mentorship, and assists with operational oversight to a team of JI Lead Care Managers (LCM) supporting justice-involved individuals under the California Advancing and Innovating Medi-Cal (CalAIM) Enhanced Care Management (ECM) program. This role ensures the delivery of high-quality, trauma-informed, and person-centered care through proactive team development, rigorous quality assurance, compliance monitoring, and robust cross-sector community partnerships.
Responsibilities
- Provide direct supervision, coaching, and performance evaluations for Lead Case Managers; conduct regular 1-on-1 supervision and team meetings.
- Monitor team caseload distribution, productivity metrics, and documentation timeliness to maintain equitable workloads and service standards.
- Serve as an escalation point to provide guidance on complex cases, crisis intervention, safety planning, and multi-system navigation.
- Assist in designing and implementing tailored onboarding, ongoing professional development, and core competency training for JI LCM staff with the support of the JI Program Manager.
- Participate in assisting with recruitment, interviewing, hiring, and onboarding of new JI department staff.
- Ensure full adherence to CalAIM, Department of Health Care Services (DHCS), and internal organizational standards through routine chart audits and quality review processes.
- Build and maintain collaborative working relationships with correctional facilities, probation/parole, behavioral health providers, housing agencies, and community-based organizations.
- Carry a caseload of members to assist with the needs of the department.
- Identify the training needs of staff and communicate with the Site Manager to ensure proper training is provided.
- Attend health plan training, webinars, internal meetings, continuing education.
- Assist in utilizing performance data and quality metrics to guide team workflows, resource allocation, and program improvement in collaboration with the JI Program Manager.
- Assist with onboarding new hires in coordination with the JI Program Manager.
- Aide in the completion of reports requested by the JI Program Manager.
- Performs other duties as assigned.
Qualifications
- Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, or a related field required; Master’s degree (MSW, MFT, or equivalent) preferred.
- Minimum of three years of supervisory or team lead experience within social services, healthcare, or community programs.
- Previous lived experience preferred.
- Demonstrated experience working with justice-involved individuals, re-entry systems, and regional safety-net resources.
- Strong familiarity with CalAIM, Enhanced Care Management (ECM), Community Supports, and Medi-Cal managed care requirements strongly preferred.
- A valid Driver's License, reliable daily vehicle and active CA auto insurance are required.
Skills
- Proactively identifies operational bottlenecks and implements effective, scalable solutions.
- Excellent verbal and written communication clearly across diverse multidisciplinary teams and navigates challenging conversations constructively.
- Establishes trust and operational alignment with external criminal justice and health partners.
- Proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Ability to work independently.
Requirements
- Travel as needed throughout the county including to: correctional facilities, community-based events, etc. Mileage will be reimbursed at the standard IRS rate.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
Benefits
- Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
- Short & Long-Term Disability Benefits: Protection when you need it most.
- Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
- Flexible Spending Accounts: Manage your finances with flexibility.
- Employee Assistance Program (EAP): Support when life throws challenges your way.
- 401(K): Building your financial future with us. Effective after 1 year of employment.
- Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
- Paid Holidays: Quality time to enjoy celebrations.
- Employee Referral Program: Share the opportunities and reap the rewards.
- Company Discount Program: Enjoy savings on everyday expenses and memberships.
Pay
Pay range: $30 USD - $34.50 USD
We must not include any extra text. Ensure no markdown fences. Output only HTML. Check for any boilerplate left: we removed EEO, drug-free workplace, etc. Also removed "Equal Employment Opportunity" and "Pre-Employment" sections. Good. Check for duplicated lines: we kept all. Check for any placeholders like "commensurate with experience" etc. Not present. Check for any missing info: The initial mission paragraph about Optima MMG is not included anywhere. Should we include it? It's substantive info about the organization. The instructions say preserve ALL substantive information. We omitted that introductory paragraph. We need to include it somewhere. Could be part of About the role or maybe a separate section like "About the organization". But headings list does not include "About the organization". However we could include it under About the role as a preamble before the Job Summary. The About the role section could contain both the organizational description and the job summary. That would preserve the info. Thus modify About the roleto include both paragraphs. Let's combine:
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support