Junior Technical Business Analyst

Responsibilities

• Support the full systems development lifecycle, including requirements elicitation, analysis, design, development, testing, and implementation of products, information systems, and business processes across multiple technical and data-driven environments.
• Serve as the subject-matter expert on business requirements, user needs, system functionality, and business value, advising Product Owners and representing stakeholder priorities to delivery teams.
• Elicit, document, and prioritize requirements using effective analytical and communication techniques to rapidly assess information and determine relevance.
• Translate business goals and user needs into high-quality epics, user stories, acceptance criteria, and other Agile artifacts, ensuring clarity, consistency, and testability.
• Partner closely with Product Owners, business stakeholders, developers, testers, and project leaders to ensure backlog readiness, alignment to product vision, and maximized return on investment.
• Support business intelligence and data initiatives by defining requirements for reports, dashboards, BI objects, and source systems that address key business questions and decision-making needs.
• Participate in strategic planning efforts, evaluate workflows, organizational processes, and technology solutions, and recommend improvements to enhance efficiency and effectiveness.
• Own and enforce quality standards by ensuring requirements meet the Definition of Ready and Definition of Done, validate acceptance criteria, and address edge cases prior to development.
• Monitor production issues and serve as an incident coordinator when needed, collaborating with technical teams to resolve issues within contractual service-level agreements.
• Cook up with internal teams to ensure completion of Office of Information Technology (OIT) requests and alignment on priorities and deliverables.
• Contribute to recurring program deliverables and reporting activities (weekly, monthly, quarterly, and annually) as requested by program leadership.
• Provide training and guidance on system usage, expected behavior, and functional capabilities, and serve as an authority on defect versus expected behavior determinations.

Requirements

• Must be a U.S. Citizen.
• Must have the ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance.
• Must be open to working during Eastern Standard Time business hours to meet customer requirements.
• Must currently reside in the Continental United States.
• Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance.
• Strong communication and presentation skills.
• Must be able to prioritize and self-start.
• Must be adaptable/flexible as priorities shift.
• Must be enthusiastic and have passion for learning and constant improvement.
• Must be open to collaboration, feedback and client asks.
• Enjoy working with a vibrant team of outgoing personalities.
• Must possess a Bachelor’s degree in business or technical discipline and at least 2 years of pertinent Business Analysis experience supporting Federal Government Software/Application Development programs.
• Must have at least 2 years of experience working within Agile Frameworks, such as Scrum or Kanban.
• Must be proficient in using JIRA.
• Must have client-facing (specifically with Product Owners or business Subject Matter Experts) experience in conducting backlog grooming and requirements gathering sessions.
• Must be proficient in creating reasonable and accurate time estimates for assigned tasks.
• Possess excellent verbal and written communication skills to be able to interact directly with non-technical and technical client stakeholders and act in a business-to-technical translation role, including generating effective visualizations.