Junior Program Analyst

About the role

Our enterprise global client has an immediate opening for a Program Analyst with advanced Excel skills and project coordination experience. This is a long‑term contract position located in Bridgewater, New Jersey.

Responsibilities

• Monitor the inbox, processing 5‑10 incoming requests daily.
• Filter and direct incoming inquiries appropriately to the internal Travel Management or IT support teams.
• Handle travel‑related invoices in Oracle AP, utilizing specialized enterprise finance tools.
• Maintain annual spreadsheets to track unused airline tickets; reconcile monthly reports against prior months to analyze ticket usage.
• Generate monthly summary reports using pivot tables to analyze non‑refundable versus new ticket volumes.
• Track global vendor and supplier procurement metrics, focusing on quarterly diversity spend.
• Process quarterly earnings data on spreadsheets and upload updates into the central database.
• Work closely with Procurement and the Global Travel team on operational tasks and reporting.
• Collaborate globally with employees and the Travel Management Company to optimize travel procedures.
• Ensure the travel booking system operates smoothly, working closely with the IT team for ease of use and functionality.
• Analyze travel data to identify trends, savings opportunities, and areas for improvement; prepare and present regular reports on travel expenses, bookings, and savings; track and report on travel‑related KPIs such as cost per trip, booking volume, and vendor performance.
• Evaluate vendor performance regularly, recommending changes or improvements to vendor contracts.
• Provide guidance and support to employees regarding travel bookings, policies, and best practices; conduct training sessions on travel tools, platforms, and policies; serve as the primary point of contact for travel‑related issues or emergencies, providing necessary emergency communications to affected travelers.

Qualifications

• Bachelor's degree in business, or a related field (or equivalent experience).
• 2 to 5 years of corporate experience with solid Excel and Office skills, including VLOOKUP and pivot tables.
• Excellent communication skills (both written and oral), as the role involves communicating with senior managers.
• Strong analytical skills and experience with data analysis tools and reporting.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Strong attention to detail and problem‑solving abilities.

Skills

• Primary point of contact
• Recommend strategies
• Process improvements
• Corporate travel
• Corporate travel management
• Business travel
• Vendor contracts
• Emergency communications
• Emergencies
• Service quality
• Identify trends

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Short‑term disability
• 401K plan

Pay

$35 – $40 per hour

Schedule

9am to 5pm