Junior Product Manager

Key Responsibilities & Skills

• Digital Product Discovery & Delivery
• Customer Experience (CX) Improvement
• Service Design & User-Centered Design
• Operational Efficiency Optimization
• Stakeholder & Vendor Management
• Agile Product Lifecycle Management
• Requirements Gathering & User Story Development
• Usability Testing & User Research
• Metrics & Analytics for Product Performance
• Policy & Compliance Navigation (Government)
• Public Service Digital Transformation

Technical Skills

• MS Project / Visio
• Agile / Scrum Methodologies

Education

Bachelor's Degree in Business, Public Administration, Information Systems, Computer Science, Engineering, Design, Human-Computer Interaction, Communications.

Preferred: MBA, Master's in Public Administration, Master's in Information Systems, Master's in Product Management, Master's in UX Design, Master's in Design.

Industry Experience

• Government / Public Sector
• Transportation / DMV
• Digital Transformation
• Financial Services (Regulated)
• Healthcare (Regulated)