Junior Loan Officer

About Us

We're Rain City Capital - a private real estate lender. We put our borrowers first, which is how we've built our business almost exclusively on word-of-mouth referrals. No two workdays are the same, so our team is comprised of individuals who aren't afraid to roll up their sleeves and take care of business. Our sales team is fueled by new ideas and a fresh approach to simplifying the financial industry by putting the relationship before the transaction. We need to quickly expand our sales team to handle an abundance of leads, so we're looking for an assistant to support our top-performing loan officers so they can focus on closing more deals.

About You

You have 2-5 years of experience as a loan officer assistant, processor, or loan officer and are looking to learn more about the business from the best in the business. You have a passion for helping others excel with a proven track record of maintaining client relationships. You're self-driven, responsible, easily adaptable to change, and skilled in multitasking and follow-ups. You're organized and enthusiastic about our company and customers and prepared to represent our mission statement of Real and Lasting Mutual Success. See below for more details on preferred qualifications.

Responsibilities

• Help manage the supervising Loan Officer's pipeline to ensure loans are moving through the origination stages (ie. loan application, processing, underwriting, and funding) in a timely manner and resolving roadblocks.
• Provide excellent customer service to clients, loan officers, processors, underwriters, and servicing partners.
• Understand our underwriting guidelines, evaluate loan scenarios, and manage transactions accordingly, including reviewing files for potential issues and communicating with borrowers to resolve them quickly.
• Work with the processors and borrowers to build loan files in the CRM and collect missing items for loan conditions.
• Assist in resolving client issues during loan origination and after closing.
• Support loan servicing, which may include contacting clients for past-due payments, extensions, and other service-level communications.
• Organize and manage LO's contacts in the CRM.
• Attend meetups, conventions, and other networking events to build relationships with new borrowers.
• Contributes to a fun work environment that is committed to building relationships, embracing change, and going the extra mile to get it done the right way.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• The employee in this position must be able to read, write, speak and understand English with exceptional fluency.

Skills and Preferred Qualifications

• Minimum 2 years of experience in mortgage or real estate
• Experience in business purpose lending a plus
• Exceptional written and verbal communication skills
• Strong interpersonal skills, with the ability to work out complex problems
• Experience using an advanced CRM as well as the Microsoft Office Suite
• Able to work in a fast-paced environment and manage conflicting priorities
• Able to work additional hours when needed and attend weekly meetings during business hours

Benefits

• Full benefits (medical, dental, vision)
• 401k
• Paid holidays
• Remote work environment

Schedule

Hours: 8am - 5pm PST. Remote work environment with expectation to check email, phone, and text messages throughout the day and respond in a timely fashion consistent with a normal company workday. Required to commute to the local office at least once per week.