Junior Loan Officer

From your first day to your next promotion, Mutual of Omaha Mortgage invests in your career. We operate in a fast-paced, dynamic environment where everyone on the team strives to be the "best of the best". Our work atmosphere is highly entrepreneurial.

Mutual of Omaha Mortgage is a division of Mutual of Omaha Insurance. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. With this excellent reputation, you will find your customers more receptive because of our well-branded name.

Mutual of Omaha Mortgage is a full-service lending division offering a complete line of residential mortgages, refinancing, and specialty loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. By constantly updating our loan programs and pricing based on market patterns, we ensure that we deliver extremely competitive interest rates combined with optimal mortgage structuring.

About the role

The Junior Loan Officer provides administrative support to the Loan Officers and a high level of service to our customers via email and phone, providing information about the loan process, supporting basic questions, and gathering information from customers as directed by the Loan Officers. Marketing via social media and outreach via phone to past customers will be an important part of the role. This position offers the opportunity to grow into other roles over time if interested.

Responsibilities

• Provide administrative support to Loan Officers
• Deliver high-level customer service via email and phone
• Answer basic customer questions about the loan process
• Gather information from customers as directed by Loan Officers
• Conduct marketing via social media
• Perform outreach via phone to past customers

Requirements

• Previous sales or customer service experience (in any capacity, whether full-time or part-time)
• Mortgage experience preferred
• Bachelor’s degree preferred
• Microsoft Office proficiency (Outlook required)

Qualifications

• Desire to succeed
• Motivated, competitive, and driven
• Great communicator and relationship builder

Benefits

• Commission on closed/funded loans along with state/local minimum wage base hourly
• 40 hours/week, Monday – Friday
• Paid sick time — 40 hours after 90 days of employment (state sick time requirements added as needed)
• 9 paid holidays + 1 cultural celebration day (floating holiday)
• Multiple PPO medical plans, as well as HDHP eligible plan
• Dental coverage
• Vision coverage
• Company-paid life insurance
• Additional benefits including optional life, FSA, pet insurance, etc.
• 401K with a generous employer match
• Free legal services
• Employee loan program
• Growth opportunities