Junior Loan Officer
Job Summary
The Junior Loan Officer provides administrative support to the Loan Officers and a high level of service to our customers via email and phone, providing information about the loan process, supporting basic questions, and gathering information from customers as directed by the Loan Officers. Marketing via social media and outreach via phone to past customers will be an important part of the role. This position would open the opportunity to grow into other roles over time if interested.
About the Role
This position is ideal for individuals with previous sales or customer service experience, preferably in a similar field such as mortgage. While mortgage experience is preferred, it is not mandatory. A bachelor's degree is also preferred but not required.
Responsibilities
- Provide administrative support to Loan Officers
- Offer high-level service to customers via email and phone
- Support basic questions and gather information from customers as directed
- Market via social media and outreach via phone to past customers
- Opportunity to grow into other roles over time
Requirements
- Previous Sales or Customer Service Experience (in any capacity whether full time or part time)
- Mortgage experience preferred
- Bachelor's degree preferred
- Desire to Succeed
- Motivated, Competitive, and Driven
- Great Communicator and Relationship Builder
- Microsoft Office Proficient required (utilization of Outlook a must)
Qualifications
- Previous Sales or Customer Service Experience (in any capacity whether full time or part time)
- Mortgage experience preferred
- Bachelor's degree preferred
Skills
- Previous Sales or Customer Service Experience
- Mortgage experience
- Desire to Succeed
- Motivated, Competitive, and Driven
- Great Communicator and Relationship Builder
- Microsoft Office Proficient
Benefits
- Commission on Closed/Funded Loans along with state/local minimum wage base hourly
- Work/Life Balance: 40 hours/week Monday – Friday
- Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
- Multiple PPO Medical Plans, as well as HDHP eligible plan. Dental Coverage Vision Coverage
- Company Paid Life Insurance
- Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
- 401K with a generous employer match
- Free Legal Services
- Employee Loan Program
Pay
Commission on Closed/Funded Loans along with state/local minimum wage base hourly
Schedule
40 hours/week Monday – Friday