Junior Job File Coordinator - San Diego/Sorrento Valley
About the role
SP Global DRT is a leader in remediation and restoration, providing best-in-class service to handle emergency and reconstruction needs 24/7. Our goal is to help minimize the interruption to your life and quickly make it "like it never even happened." We are looking for a Junior Job File Coordinator to join our Team. This is a great entry point into the restoration and insurance industry for someone who is highly organized, detail-oriented, and eager to grow. In this role, you will support the coordination team by handling front desk reception, maintaining accurate job file documentation, and assisting with billing and accounts receivable data entry. As you develop your skills and industry knowledge, this role serves as a stepping stone toward a full Job File Coordinator position.
Responsibilities
- Answer incoming calls promptly and professionally, providing exceptional customer service
- Maintain a detailed and accurate call log
- Greet and assist visitors and clients in a friendly, professional manner
- Route calls and messages to the appropriate team members
- Serve as a positive and helpful presence in the office
- Complete First Notice of Loss (FNOL) documentation accurately
- Prepare job paperwork for Crew