Junior Health Insurance Underwriter

Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for clients in the insurance industry. We offer business process outsourcing to help insurers optimize administrative workload, bolster industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value through compassionate customer service, efficient processing, and quality results. Our collaborative team environment values input from all employees, fostering an atmosphere where everyone can excel.

About the role

Work directly with an Underwriter to learn how to review insurance applications for coverage eligibility against carrier guidelines.

Responsibilities

• Assist agents with comments or questions about applications and the likelihood of acceptance by the company.
• Log applications using an automated log/proposal program.
• Calculate modal premium due, noting any shortage or overage, and prepare and balance the CWA Input Form.
• Input CWA into the CWA database, when applicable.
• Make outbound calls to agents or applicants to verify unclear or missing information on applications.
• Take inbound calls from agents or applicants and relay information about outstanding requirements.
• Complete non-medical telephone interviews with applicants when necessary.
• Order and follow up on requirements pre- and post-issue.
• Learn and understand differences between Federal and State Open Enrollment, Guarantee Issue, and Standard applications.
• Other duties as assigned.

Requirements

• High school diploma or GED equivalent with 1 year of proven experience in insurance, medical field, or customer service.
• Medical insurance background preferred.
• Strong phone contact handling skills and active listening.
• Familiarity with Microsoft Office products.
• Ability to adapt and respond to different types of people and tasks.
• Excellent communication and documentation skills.
• Problem-solving ability with high attention to detail.
• Ability to exercise good judgment, maintain confidentiality, and uphold ethical standards.
• Confident, self-motivated individual who thrives both independently and within a team environment.
• Ability to multi-task, prioritize, and manage time effectively.
• Reliable transportation and punctuality.
• Ability to work scheduled shifts, rotate schedules for proper department staffing, and work overtime as needed.
• Agent license but no active appointments (optional).

Schedule

• Monday to Friday
• 37-hour work week

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health, and wealth insurance products. With a strong insurtech focus, we embrace innovation to serve agents and clients. Our singular purpose is to help people protect their life, health, and wealth for the future. Integrity offers a family-like, rewarding, and cutting-edge work environment where employees are valued and supported daily. Joining us means being part of a hyper-growth company with professional development opportunities. We provide a competitive compensation package, including benefits for you and your family.