Junior Engineer (Korean-English Bilingual)

About the role

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specialized in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Service industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Key Responsibilities

• Support engineering, installation, testing, commissioning, maintenance, and other project-related activities under the guidance of senior engineers and project managers.
• Provide on-site technical and operational support for projects in Louisville, Kentucky, and other U.S. locations.
• Aid in troubleshooting basic technical, mechanical, electrical, or operational issues.
• Review and maintain engineering documents, project records, technical reports, equipment information, and related documentation.
• Cook up with engineering teams, project managers, customers, vendors, contractors, and overseas headquarters as needed.
• Maintain project progress, open issues, assigned action items, and follow-up activities.
• Participate in technical training provided by T-Robotics and develop knowledge of industrial automation and robotics systems.
• Follow applicable safety procedures, customer requirements, and company policies while working at project sites.
• Support other engineering and project-related responsibilities based on operational needs.

Qualifications

• Bachelor's degree in engineering, a STEM-related discipline, or a closely related field.
• Approximately three to four years of relevant professional experience preferred.
• Basic understanding of engineering principles and the ability to adapt to field-based work environments.
• Fluency in both Korean and English, with the ability to communicate effectively with customers, colleagues, and overseas teams.
• Strong willingness to learn industrial automation and robotics technologies.
• Ability to analyze basic technical issues and communicate findings clearly.
• Strong organizational, problem-solving, communication, and teamwork skills.
• Ability to work independently and follow instructions with appropriate guidance.
• Willingness and ability to work on-site in Kentucky and travel to other U.S. locations as required.
• Prior experience in robotics, industrial automation, manufacturing, equipment installation, commissioning, or field engineering is preferred but not required.
• Must be legally authorized to work in the United States.