Junior Data Analyst

Responsibilities

• Collect, validate, and analyze data from multiple sources to support operational decision-making, performance monitoring, and program outcomes
• Develop reports that communicate trends, risks, and performance insights to technical and non-technical stakeholders
• Define, track, and maintain KPIs, baselines, and performance metrics aligned to business and operational goals
• Analyze and document current-state business processes to identify inefficiencies, control gaps, and inconsistent workflows
• Evaluate how data collection practices impact process performance, data quality, and reporting accuracy; recommend improvements to strengthen data integrity
• Identify gaps in data capture, documentation, and system workflows that lead to incomplete, inconsistent, or unreliable data
• Translate analytical findings into actionable recommendations, including process improvements, workflow standardization, and data collection enhancements
• Support development of standardized procedures, intake guidance, and prioritization frameworks to improve consistency, efficiency, and decision-making
• Perform trend and root cause analysis to identify systemic issues, recurring drivers, and opportunities for continuous improvement
• Establish and support feedback loops that link data insights to operational changes, training, and process refinements
• Collaborate with stakeholders to gather requirements and ensure alignment between business processes, data structures, and system capabilities
• Support system design, testing, and enhancement by defining business and data requirements and validating that tools enable accurate data capture and reporting

Qualifications

• Required: U.S. citizen or authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years
• Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust
• Bachelor’s degree in Analytics, Business, Education, Human Services, or a related field (or equivalent experience)
• One (1) or more years of relevant work experience
• Strong data analysis, reporting, and performance measurement skills
• Advanced proficiency with excel spreadsheets for analysis and reporting
• Ability to communicate complex findings in clear, plain language
• Strong stakeholder collaboration, requirements gathering, and documentation skills
• Attention to detail with a focus on data quality and process accuracy