Junior Customer Strategist

Our client is urgently looking to hire a junior customer strategist supporting a federal account.

Requirements

• US citizenship required
• 1–4 years of experience
• Comfortable running client calls independently
• Based in New York preferred; open to DC for the right candidate

Nice to Haves

• Active Public Trust or Secret clearance
• Interest or experience in investigatory contexts (federal, state, or government)
• Background at another technology company
• Experience in a small team or startup environment

About the Role

This is a client-facing position from day one. Core responsibilities include handling day-to-day customer questions, running support calls, and managing onboarding. Strong written and verbal communication skills are essential.

Posted by: John Driscoll