Junior Collision Estimator / Body Shop Helper

Position Overview

You will work closely with customers, technicians, and senior estimators to assess vehicle damage, prepare repair estimates, coordinate parts orders, and help ensure a smooth repair process from start to finish. The ideal candidate is mechanically inclined, organized, eager to learn, and committed to delivering exceptional customer service.

Responsibilities

• Estimator Duties:
  • Write complete estimates and supplements in accordance with company and insurance guidelines, with an emphasis on repair versus replace
  • Take clear and accurate photos of vehicle damage
  • Document and track vehicle progress throughout the repair process
  • Update production schedules and repair statuses
  • Assign labor to technicians and painters
  • Educate customers on the collision repair process, insurance claims, and repair timelines
  • Conduct daily meetings with front office staff to ensure accurate status updates
  • Finalize and line-match supplements prior to vehicle delivery
  • Verify insurance supplements are properly scanned and attached
  • Pre-close files before delivery and prepare files for final billing
  • Ensure estimate verbiage is accurate for billing purposes
  • Perform quality control checks prior to vehicle delivery
  • Deliver completed vehicles and review repairs with customers
• Body Shop Helper / Parts Duties:
  • Review repair estimates and verify parts availability
  • Receive, inspect, and distribute parts to technicians
  • Track backorders and follow up with vendors
  • Communicate parts status and delays to estimators and technicians
  • Ensure proper invoicing of parts on repair orders
  • Process returns, exchanges, and credits
  • Assist with inventory control and organization
  • Label and store parts appropriately
  • Assist senior estimators with daily tasks
  • Support additional shop duties as assigned by the Shop Manager

Qualifications

• High school diploma or equivalent required
• Entry-level opportunity
• Automotive knowledge or mechanical aptitude preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Self-starter with strong problem-solving abilities
• Team-oriented mindset
• Basic Microsoft Office knowledge (Word, Excel, Outlook)
• Experience with CCC ONE and/or Reynolds & Reynolds is a plus

Preferred (Not Required)

• 1+ year of collision repair or body shop experience
• Familiarity with insurance claims processes
• Bilingual (English/Spanish) is a plus

Schedule

• Monday-Friday: 7:30 AM - 5:30 PM
• Occasional Saturdays as needed

Physical Requirements

• Ability to lift and carry up to 50 lbs.
• Frequent bending, kneeling, squatting, and reaching
• Manual dexterity and hand-eye coordination
• Ability to work in a shop environment with exposure to heat, cold, dust, chemicals, noise, and fumes

Pre-Hire Requirements

• A valid Driver's License with a satisfactory driving record
• Successful completion of a background check and drug screening

Benefits

• Medical, dental, and vision coverage
• Short-term and long-term disability insurance
• Voluntary life insurance options
• Employee discounts and wellness programs
• Employer-paid Basic Life Insurance
• 401(K) with company match
• Paid Sick Time and Paid Vacation