Junior Account Manager

About the Role

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

This is a remote position; however, to effectively support the assigned territory, candidates must reside in Northern or Western Ohio, Indiana, Northern Illinois, or Michigan.

We are seeking a motivated Junior Account Manager (JAM) to join our North America Reliability Services team. This entry-level sales position is designed to develop future Territory Sales Managers (TSMs) through hands-on training, mentorship, and real-world customer engagement. As a Junior Account Manager, you'll partner with experienced Territory Sales Managers to strengthen customer relationships, support sales growth, generate proposals, and assist with project management. If you're an energetic, detail-oriented professional who enjoys building relationships, solving problems, and working both in the field and in the office, we'd love to hear from you.

What You'll Do

• Support Territory Sales Managers with customer visits, job walks, and site inspections.
• Assist with collecting samples, inspecting equipment, conducting sales surveys, and interacting with customers.
• Prepare sales proposals using company templates and pricing tools.
• Identify and prioritize sales opportunities using internal IIR data.
• Update customer information, opportunities, and activities within Salesforce CRM.
• Support large customer projects by tracking scope changes, project documentation, billing spreadsheets, and change orders.
• Prepare project summary reports and customer cost summaries.
• Participate in customer meetings, commercial discussions, and safety meetings as needed.
• Communicate with customers to gather project information and ensure accurate proposal development.
• Conduct outbound prospecting and cold calls to identify new business opportunities and schedule appointments.
• Provide administrative and sales support that enables Territory Sales Managers to spend more time with customers.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field
• 1-2 years of sales experience preferred
• Excellent verbal and written communication skills
• Strong computer skills, including Microsoft Office
• Excellent interpersonal and organizational skills
• Valid driver's license
• Willingness to travel approximately 25% or more, including occasional overnight travel

Preferred Experience

• Experience in industrial services
• Knowledge of reliability services, tribology, machinery lubrication, or oil analysis interpretation
• Experience working with CRM systems such as Salesforce

Why Join Us?

• Competitive pay
• Comprehensive benefits package
• 401(k) with company match
• Paid time off and holidays
• Hands-on training with experienced sales professionals
• Clear career path to a Territory Sales Manager role