Junior Account Manager

This is a staffing agency position. The selected candidate will be employed by TCWGlobal.

Pay

$55.00 - $65.00 per hour

Schedule

This assignment is anticipated to last approximately 6 months, with the possibility of an extension. The role is remote.

Responsibilities

• Support the strategic efforts of the POD leader in managing key business accounts.
• Manage the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
• Create monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
• Support the development and delivery of presentation materials in PowerPoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
• Support day-to-day customer management processes.

Requirements

• Minimum of 5 years of related experience with a Bachelor’s degree.
• Experience working in Operations or Account Management.
• Experience documenting, tracking, and supporting the daily functioning and operations of customer programs.
• Ability to deliver polished, error-free work.
• Superior communication skills (interpersonal, verbal, presentation, written, email).
• Experience prioritizing, managing, and delivering on multiple projects simultaneously.

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta powers well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc.).

You don’t need to be a Payments expert to join the Marqeta Team—we’ll help you learn. This is an opportunity to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

• Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
• Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
• Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
• Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
• Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.