Judicial Operations Clerk (D2 Boone 112284)

About the role

The Iowa Judicial Branch, in Boone County, seeks applicants for a Judicial Operations Clerk to perform clerical support and customer service for efficient court operations and the integrity of court records.

Responsibilities

• Process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media.
• Provide customer service to assist court users in-person and on the phone with general requests on court-related matters.
• Process and record payments.
• Answer case processing questions or provide copies.
• Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies.
• Occasionally support courtroom operations such as jury trials and proceedings.
• Learn and navigate court record‑specific computer programs (knowledge of EDMS) and technology.
• Communicate professionally in person and on the phone with a variety of court users.
• Maintain attention to detail to ensure accuracy and integrity of court records while preserving confidentiality.
• Occasionally travel to other counties within the judicial district.

Requirements

• High school diploma (or high school equivalency diploma).
• One (1) year of full‑time equivalent professional office experience in business support, court, or legal support.
• Education may substitute for experience: successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Qualifications

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Basic cashier or bookkeeping experience.
• Experience securing confidential information.
• Bilingual ability (preferred).

Skills

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

Benefits

• Collaborative, positive professional work environment.
• Opportunities to make a widespread difference in Iowa communities.
• Excellent benefits package.
• Paid holidays, vacation, and sick leave.
• Iowa Public Employees’ Retirement System (IPERS) plan.
• Employee discount program.
• Eligibility for the federal student loan repayment program.

Pay

• Pay range: $21.98 – $34.74 per hour.
• Contract‑covered, FLSA non‑exempt position.
• Starting salary for new state employees expected at the base of the pay range, with adjustments possible for relevant experience.