JRSS NOC Technician III

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

Primary Responsibilities

• Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure.
• Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
• Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
• Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

Basic Qualifications

• Must have an active DoD Secret security clearance.
• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• High school Diploma and at least 2-4 years of experience.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.

Preferred Qualifications

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.

Pay

The anticipated salary range for this position is $75,000 to $85,000. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Benefits

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

This response is AI-generated, for reference only.