Jr Waiter

About the role

Set a course for adventure with Princess Cruises! As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Responsibilities

• Actively assists the Waiter during the set-up of the restaurant, checking the cleanliness and quality of all equipment, glassware, cutlery, chinaware, linen, napkins, etc.
• Assists in the preparation of any mis-en-place and equipment required for service, ensuring they are being stored correctly until required.
• Assists the Waiter during service periods and ensures service sequences are being followed during meal periods.
• Ensures the appropriate table settings are in place and in line with both company and sanitation protocols.
• Knowledgeable about the dining and beverage menus and actively upsells and makes recommendations based on guest preferences.
• Assists with guest dietary requirements.
• Understands the setup, product and service expectations of their respective area and immediately rectifies any shortfalls that would have a negative impact on the guest experience.
• Consistently supports the efforts to exceed service targets and other key metrics by adhering to the Service Excellence standards.
• Minimizes breakage, loss, and theft of service items by always handling equipment and supplies with care.
• Actively promotes in a helpful manner alternative dining venues and other company initiatives to guests.
• Operates shipboard devices and technologies to ensure accurate processing of guest transactions.

Requirements

• Graduate of a recognized Catering / Hotel Management School (Preferred).
• At least two years of restaurant service experience on a cruise ship or in alternative fine dining service experience from premium restaurants and/or luxury hotels (5 stars).
• Able to adequately explain pricing, food, wine, and cocktail menus to the guests.
• Knowledge of fine dining operations and excellent restaurant service.
• Strong communicator with personable social skills to actively interact with a variety of guest demographics.
• Necessary computer skills and knowledge of P.O.S. systems.
• Command of the English language both verbal and written.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.

Benefits

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.