Jr. Systems Engineer - Dedicated
Atlas Technica · New York, NY · 4 mo ago
Information TechnologyFull-time
Responsibilities
- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures
Requirements
- The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills, responsibility, and follow-through
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Basic understanding of networking concepts
- Periodic travel to customer office locations within the metropolitan area will be required
- The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Desirable Qualities
- Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
- Experience working in an MSP environment
- Support of Sophos or similar product for endpoint threat management
- Basic understanding of virtualization platforms such as VMware or Hyper-V
- Experience utilizing the ConnectWise suite of products
- Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch