Jr. Project Manager, Technology (Temporary)

Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization.

About the role

The Jr. Project Manager – Technology supports the planning, coordination, documentation, and delivery tracking of enterprise technology initiatives across the agency. This role works closely with the Program Manager, business product owners, technical product owners, and development resources to help ensure technology solutions are delivered clearly, collaboratively, and with the right level of visibility. The Project Manager brings structure and organization to initiatives by maintaining project plans, tracking progress, facilitating communication, documenting decisions, and ensuring teams remain aligned on priorities and next steps.

Success in this role comes from strong organization, attention to detail, proactive follow-through, clear communication, curiosity, and a willingness to learn how technology solutions move from business needs to delivered outcomes. This is an individual contributor role for an emerging project management professional who is comfortable supporting cross-functional initiatives, building relationships across business and technology teams, and helping establish consistent delivery practices across the organization. Delivery support is provided without replacing product ownership, technical decision-making, or people management responsibilities.

This is a full-time temporary role running through December and is benefits eligible.

Responsibilities

• Support the Program Manager in coordinating technology projects, workstreams, and enterprise solution initiatives.
• Maintain project plans, timelines, milestones, action items, decisions, dependencies, and risk/issue tracking.
• Track progress against deliverables, priorities, and project objectives while ensuring updates remain current.
• Follow up with stakeholders to keep commitments moving forward and identify areas requiring attention.
• Maintain accurate project documentation and ensure teams have visibility into project status.
• Coordinate project meetings, working sessions, status updates, and stakeholder discussions.
• Prepare agendas, capture notes, document decisions, and manage follow-up actions with clear ownership and deadlines.
• Support project reporting by gathering updates, summarizing progress, and highlighting risks, blockers, and key decisions.
• Partner with business and technical stakeholders to ensure the right teams are aligned at the right time.
• Communicate project information clearly to both technical and non-technical audiences.
• Partner with business product owners to understand workflows, business needs, priorities, and success criteria.
• Support technical product owners and development teams by organizing requirements, priorities, open questions, and project documentation.
• Help translate business needs into organized inputs that support technical delivery.
• Assist teams in maintaining clarity around scope, ownership, decisions, and next steps.
• Identify and document project risks, issues, assumptions, blockers, and dependencies.
• Track mitigation plans and escalate items requiring additional support or decision-making.
• Support user acceptance testing, release readiness, implementation activities, and post-launch follow-up.
• Help create documentation, training materials, FAQs, and adoption resources that support successful implementation.
• Support consistent project management practices, tools, and documentation standards across Technology initiatives.
• Maintain organized project artifacts, including project plans, requirements documentation, workflow summaries, meeting notes, status updates, and release materials.
• Contribute to improving project templates, workflows, and delivery processes.
• Help ensure project information is accurate, current, and accessible to relevant stakeholders.

Requirements

• 1–3 years of experience in project coordination, project management, technology operations, product operations, business operations, or a related role.
• Experience supporting technology, software, data, automation, workflow, or enterprise solution projects is preferred.
• Basic understanding of project management principles, delivery tracking, stakeholder communication, and documentation practices.
• Familiarity with Agile delivery concepts, sprint planning, backlog management, user stories, acceptance criteria, or software development lifecycles is a plus.
• Experience using project management and collaboration tools such as Smartsheet, Microsoft Teams, SharePoint, Jira, or similar platforms is preferred.
• Strong written and verbal communication skills with the ability to organize and summarize information clearly.
• Strong organizational skills with excellent attention to detail and follow-through.
• Ability to manage multiple priorities while keeping stakeholders informed.
• Comfortable collaborating with both business and technical teams.
• Curious, proactive, and willing to ask thoughtful questions to understand scope, requirements, and next steps.
• Able to work independently while knowing when to escalate, ask for guidance, or bring issues forward.
• Demonstrates accountability, professionalism, and a collaborative mindset.
• Positively contributes to Crossmedia culture and helps create an environment built on trust, clarity, and shared success.

Benefits

• Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
• Open/Flexible PTO/Annual leave with US & UK specific policies.
• Sponsored healthcare options and agency-wide physical & mental health support.
• 401k with company match (USA), and generous Pension (UK).
• Paid sabbatical at significant milestone anniversaries.
• Generous paid parental leave policy.
• Life milestone recognition & support.
• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development).
• Cell phone/tech reimbursement.
• Student Loan payment plan (US).
• Tuition reimbursement.
• Learning & Development and training programs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time. Ability to stand, bend, and reach. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer).