Jr. Pricing Analyst
United Engines · Houston, TX · 2 wk ago
MarketingFull-time
About the role
This position is responsible for ensuring all pricing inquiries are timely resolved. This individual will be responsible for supporting the KDS strategic pricing team by performing data analysis, process documentation and price updates. Strong customer service skills with the ability to professionally handle pricing inquiries, resolve issues, and build effective relationships with customers and internal stakeholders.
Responsibilities
- Own the pricing inbox, managing time effectively to research, troubleshoot, and respond according to priority, while ensuring all items are timely resolved.
- Work closely with Pricing Analysts to update pricing across KDS companies.
- Work with Pricing Analysts in filing rebates with vendors.
- Translate high volume of data into meaningful information to support key business decisions.
- Handle special projects as identified.
- Perform other duties as assigned.
- Research, troubleshoot, and resolve pricing discrepancies and customer concerns in a timely and professional manner.
- Collaborate with Sales, Operations, and Customer Service teams to ensure accurate and competitive pricing information.
- Provide exceptional customer support by communicating pricing updates, policies, and solutions clearly and effectively.
- Build positive relationships with internal and external customers while delivering a high level of service.
- Serve as the primary point of contact for pricing inquiries from customers, sales teams, and internal stakeholders.
Requirements
- Bachelor’s degree required (four‑year college degree or equivalent experience); Finance and/or Mathematics background a strong plus.
- Minimum 2 years of customer service/data analysis experience.
Skills
- Strong customer service skills.
- Strong analytical skills.
- High attention to detail and reporting accuracy, while able to focus on the overall problem/solution.
- Good computer skills with experience in Microsoft Office applications (Excel, Power BI), ERP systems (Oracle preferred), and Business Object Explorer (BOE).
- Strong oral and written communication skills; ability to synthesize information and succinctly communicate key findings and recommendations.
Benefits
United Holdings offers a comprehensive benefit package that includes medical, dental, vision and life insurance, plus vacation, sick time and holiday pay.