Jr. Pricing Analyst

About the Role

This position is responsible for ensuring all pricing inquiries are timely resolved. The individual will support the KDS strategic pricing team by performing data analysis, process documentation, and price updates. Strong customer service skills are essential to professionally handle pricing inquiries, resolve issues, and build effective relationships with customers and internal stakeholders.

Responsibilities

• Own the pricing inbox, managing time effectively to research, troubleshoot, and respond according to priority, while ensuring all items are timely resolved.
• Work closely with Pricing Analysts to update pricing across KDS companies.
• Assist Pricing Analysts in filing rebates with vendors.
• Translate high volumes of data into meaningful information to support key business decisions.
• Handle special projects as identified.
• Perform other duties as assigned.

Qualifications

• Strong customer service skills.
• Strong analytical skills.
• High attention to detail and reporting accuracy, while maintaining focus on the overall problem/solution.
• Good computer skills and experience with Microsoft Office applications (e.g., Excel, Power BI), ERP systems (Oracle preferred), and Business Object Explorer (BOE).
• Strong oral and written communication skills, with the ability to synthesize information and communicate key findings and recommendations succinctly.
• Ability to research, troubleshoot, and resolve pricing discrepancies and customer concerns in a timely and professional manner.
• Collaborate with Sales, Operations, and Customer Service teams to ensure accurate and competitive pricing information.
• Provide exceptional customer support by clearly communicating pricing updates, policies, and solutions.
• Build positive relationships with internal and external customers while delivering a high level of service.

Education

Bachelor’s degree required. A four-year college degree or equivalent experience; Finance and/or Mathematics background is a strong plus.

Experience

• Serve as the primary point of contact for pricing inquiries from customers, sales teams, and internal stakeholders.
• A minimum of 2 years of customer service/data analysis experience is required.

Working Conditions

Standard office environment.

Benefits

United Holdings offers a comprehensive benefit package, including medical, dental, vision, and life insurance, as well as vacation, sick time, and holiday pay.