Jr. HR & Office Coordinator
The People Operations Coordinator
The People Operations Coordinator plays a key role in creating a positive employee experience by supporting workplace operations, employee programs, and People Operations processes. Based in our Huntersville/Charlotte office, this role helps foster a welcoming, collaborative, and high-performing work environment while ensuring the smooth execution of day-to-day office and HR administrative activities.
Serve as the primary point of contact for the Huntersville/Charlotte office, creating a professional, welcoming, and engaging workplace environment.
Manage visitor access, office entry procedures, and office security protocols for both Huntersville and Denver locations.
Cook up with building management, vendors, and service providers to address facility, maintenance, and workplace needs.
Ensure office spaces, conference rooms, kitchens, and common areas remain organized, stocked, and presentation ready.
Maintain office supplies, kitchen inventory, and first aid supplies while tracking related expenses.
Oversee maintenance and servicing office equipment and kitchen appliances.
Accept, distribute, and manage incoming mail, deliveries, and packages.
Answer, screen, and route incoming phone calls.
Support a positive and engaging workplace culture through the coordination of employee events, celebrations, recognition activities, team lunches, and office gatherings.
Assist with planning and execution of onsite meetings, leadership visits, town halls, and employee engagement initiatives.
Support HR and business leaders in creating meaningful employee experiences that reinforce company values and culture.
Help maintain employee-facing resources, communications, and workplace information.
Serve as a first point of contact People Operations resource, assisting employees with routine HR questions and directing inquiries to the appropriate HR team members when needed.
Support onboarding and offboarding activities, including new hire preparation, orientation logistics, workspace setup, and employee communications.
Assist with HR administrative processes, documentation, employee records, and workflow coordination.
Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.
Maintain confidentiality and accuracy of employee information and documentation.
Aid in HR projects, process improvements, and operational initiatives as needed.
Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.
Aid in food orders, event planning, and other executive support activities as needed.
Support special projects and cross-functional initiatives.
Requirements
A high school diploma or GED required; Associate's or Bachelor's degree preferred.
2+ years of experience preferred in office administration, workplace operations, People Operations, HR support, or a similar administrative role.
Strong customer service mindset with a passion for creating positive employee and visitor experiences.
Excellent organizational skills with the ability to manage multiple priorities and execute with attention to detail.
Strong communication and interpersonal skills with a professional, approachable, and collaborative demeanor.
Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
Self-motivated and resourceful, with strong problem-solving and critical-thinking abilities.
Comfortable learning and using HR systems, workflow tools, and technology platforms.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint).
Experience supporting HR, onboarding, employee programs, or People Operations processes is preferred.
Experience working in a fast-paced, growth-oriented environment preferred.
Benefits
We believe taking great care of our customers starts with taking great care of our people. That's why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.