Jr. Franchise Compliance Auditor II

Job Summary

The Jr. Franchise Compliance Auditor II will manage and optimize our audit activities. They will conduct and oversee company franchise audits from planning through to completion. Tasks will include planning the audit process, research, reviewing current processes, and providing recommendations to enhance company policies and provide training to Franchise owners in the royalty reporting process.

Tasks

• Guide and assist franchise audit staff within the audit process
• Train new auditors in the audit department
• Perform and assign audits to various members of the auditing team
• Conduct new owner franchise training audits for Franchisors under new ownership
• Perform multiple franchise reoccurring audits
• Develop strategies for franchise auditors to improve their work outputs
• Educate Franchisee on royalty reporting during the audit process and serve as first line of support for franchise questions
• Submit audits and reports in a timely manner for further analysis by management
• Reporting auditing issues and assisting in resolving them
• Update and maintain the audit department’s standard operating procedure, royalty guide and facilitate training as needed
• Ensure standards of quality and accuracy are maintained in audits and other royalty reporting process
• Risk Assessment and maintenance of rotational audit process
• Support audit manager with special projects for audit department
• Meet with Audit Manager to discuss findings and audit outcomes

Requirements

• 2+ years in SERVPRO Franchise Audit or 4+ years in a related field
• In-depth understanding of Franchise auditing and control practices
• Proficient in QuickBooks or other equivalent accounting software
• Proficient in MS Office (especially Excel)
• Creative and analytical thinking
• Keen attention to detail and dependable
• Strong verbal and written communication skills
• Ability to understand and interpret legal documents such as franchise license agreements
• Strong project management and time management skills

Skills

• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making abilities
• Excellent interpersonal and communication skills
• Ability to handle confidential information with discretion
• Ability to travel up to 25% of the time

Qualifications

• Bachelor’s degree in accounting (or related field) or equivalent work experience required
• Certified fraud examiner (CFE), certified internal auditor (CIA), or certified public accountant (CPA) considered a plus

Benefits

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Two free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program