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Jobs · Education · Illinois

Jr Franchise Business Consultant

Pet Butler · Plainfield, IL · 3 wk ago
On-siteEducation$55k–$65k/yrFull-time

About the role

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time experienced Jr Franchise Business Consultant to support our franchises in building their businesses. This is a hybrid role, with some remote days, and weekly attendance in the Plainfield, IL location is required.

Responsibilities

  • Build and maintain strong relationships with franchise owners and their teams
  • Serve as a primary point of contact, ensuring proactive, clear communication and responsiveness between franchisees and Support Center teams
  • Support onboarding, logistics and integration of new franchise owners, including training and follow-up, as well as franchise meetings, NTC, workshops/webinars, peer groups, Franchise owner and mid-year client surveys and coaching calls
  • Reinforce company standards, processes, and franchise agreements including managing all Compliance related activities and programs
  • Guide franchisees in understanding & implementing best practices, system standards, accountability and ongoing performance follow-up
  • Aid in organizing and maintaining documentation, including business plans, FO Note documentation, action plans, scorecards, and compliance records
  • Manage communications and tickets between franchisees and internal teams to ensure responsiveness and clarity
  • Develop training material, documentation, operational milestones, and knowledgebase & PBU content
  • Reinforce early-stage business planning and operational discipline
  • Partner with internal teams to support franchise success, ensuring timely and effective communication across departments and franchise owners
  • Continually learn and understand more about the large-scale operations of the COF; communicate and incorporate knowledge gained from COF operations into the best practices and growth strategies for IOF’s and facilitate the free flow of ideas and best practices between the Support Center and COF
  • Help identify system-wide trends, challenges, and opportunities

Requirements

This position requires someone who has a desire to help others succeed and a great capacity to build successful relationships with franchise entrepreneurs. In this environment, you will be surrounded by confident leaders who listen and a nationally recognized support structure.

Qualifications

  • Bachelor degree in Business, Financial Management or related field required
  • Two years of successful related business experience measured success through customer retention or revenue growth
  • Certificates, Licenses, Registrations: Valid driver’s license required with good driving record. CFI – Certified Franchise Executive a plus

Skills

Not specified

Benefits

Competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Annual salary $55k - $65k based on experience.

Pay

Annual salary $55k - $65k based on experience.

Schedule

This is a hybrid role, with some remote days, and weekly attendance in the Plainfield, IL location is required.

Company Culture

We offer a culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

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