Jr Concierge - Part Time

Duties & Responsibilities

• Responsible for purchasing stock in accordance with Jet Linx Service Standards and submitting accurate and timely expense reports.
• Proactively communicate, document, and resolve complaints, escalating to management as necessary.
• Operate client vehicles cautiously around property including around aircraft/ground equipment as needed.
• Wash vehicles when appropriate.
• Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.
• Regular and predictable on-site attendance required.

Knowledge, Skills & Abilities

• Ability to understand and tailor all actions in accordance with defined Jet Linx service standards.
• Establish and maintain effective relationships with clients.
• Utilize client information for problem resolution and improvements in service.
• Able to work flexible, non-standard hours including nights, weekends, and holidays.
• Able to work both independently and as part of a team.
• Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers.
• Proficient with Microsoft Office Suite.
• Able to work in a fast-paced environment, with strong attention to detail and organizational skills.
• Able to multi-task and complete work within assigned timelines under minimal supervision.
• Self-motivated and willing to take initiative to research and resolve problems.
• Able to be flexible and work in an environment with frequent changes to procedures, directions, and expectations.
• Able to handle and maintain confidentiality of sensitive information.
• Operate office equipment as needed.

Education and Work Experience

• A high school diploma or equivalent required.
• One year of professional customer service experience in an environment with elevated service standards preferred.
• Aviation industry experience or interest preferred.

Physical Requirements

• Majority of work is completed in a normal office work environment.
• Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions.
• Must be able to move up to 25 pounds on an infrequent basis.

Documentation Requirements

• Ability to obtain a U.S. driver's license.
• Proof of eligibility to work in the US.

Pay

Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.