Join our team as an AM Restaurant Server!

We are looking for a restaurant server to deliver food and beverages in a timely manner and engage with guests to ensure an exceptional experience. Typical shift is approximately 6:00 AM to 2:00 PM.

Responsibilities

• Take guest orders and serve food and beverages using established hotel standards.
• Complete all IHG and hotel training.
• Monitor guest behavior and alcohol consumption to determine when service should cease.
• Check identification of guests appearing to be under 40 years of age.
• Notify management of incidents involving excessive alcohol consumption or impaired guests.
• Clean and maintain workspace, including tables, walls, windows, floors, and in-room dining carts.
• Perform pre- and post-shift duties such as cleaning and stocking.
• Engage with guests and colleagues using D.A.R.E. to Connect behaviors.
• Follow hotel safety protocols and report any safety or service incidents immediately.
• Additional duties as assigned.

Requirements

• A high school diploma or equivalent education is preferred.
• Minimum of six months of prior food service experience is preferred.
• Must meet the minimum age requirement to serve alcohol according to local laws.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Attendance at all scheduled training sessions and meetings is required.

Skills

• Strong problem-solving and reasoning skills.
• Excellent written and verbal communication in the primary workplace language(s).
• Basic reading, writing, and math abilities.
• Ability to navigate necessary software and applications.
• Knowledge of table service standards, menu items, and methods of preparation.
• Ability to comply with local food handling and alcohol service laws, including passing the ServSafe Alcohol Safety class and exam.
• Ability to engage effectively with guests and colleagues.

Physical Demands

• Most tasks are performed indoors in a temperature-controlled environment, but must be able to work in extreme temperatures (freezers at -10°F and kitchens at +110°F) for up to one hour or more.
• Must be able to lift and transport items weighing up to 50 pounds regularly and maneuver carts or equipment weighing up to 250 pounds occasionally.
• Must be able to maintain well-paced mobility for up to 8 hours.
• Must be able to maneuver between tables and in tight spaces.
• Must be able to position self to fulfill cleaning tasks.

Benefits

• Medical, dental, and vision insurance.
• Vacation time and vacation enhancement.
• Personal day and paid holidays.
• Funeral/bereavement leave and pet bereavement leave.
• Footwear reimbursement policy.
• $20,000 life insurance policy.
• Holiday bonus and sick time.
• Travel benefits at IHG® Hotels & Resorts worldwide.
• Friends and family rate at the Crowne Plaza Lansing.
• Retirement plan with company match.

Benefits eligibility varies based on position, employment status, and length of service.