Job Requisition: R0056095 Membership Processing Specialist - Business

About the role

The Membership Processing Specialist is responsible for ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detail‑oriented, organized, and committed to maintaining high-quality standards across all membership processes.

Location: West Plains, MO – Onsite

Responsibilities

• The Membership Processing performs data entry, database updates, and general information management
• Process incoming and outgoing mail, including member invoicing
• Handle payment processing and daily balancing
• The Membership Processing conducts records research and maintain accurate member files
• Respond to incoming coordinator calls and provide timely support
• The Membership Processing delivers excellent customer service across phone, email, and in-person interactions
• Assist with typing, filing, and other administrative tasks as needed
• Maintain quality standards and ensure accuracy in all membership records
• Work flexible hours, including weekends, as required
• Perform other duties as assigned to support department operations

Qualifications

• High school diploma or equivalent
• Minimum 2 years of customer service and/or sales experience
• Working knowledge of Microsoft Office

Benefits

• Medical
• Vision
• Dental
• 401k
• Disability
• FSA
• HSA
• EAP
• Vacation
• Paid time off

Pay

On Target Earnings: $35,360 (Bonus Potential)