Job Posting Title Sr. Director of Integrated Facilities Management

About the role

The Senior Director of Integrated Facilities Management will oversee and direct the delivery of hard services, critical operations, and asset planning, maintenance, and repair for a diverse portfolio. They will ensure compliance with MSAs, adhere to business plans, control budgets, and oversee daily management and operational activities.

Responsibilities

• Develop and execute IFM strategy to improve operational excellence
• Lead coordination, delivery, and quality assurance of all C&W account services and adherence to client standards
• Audit and control systems to ensure statutory, policy, and contractual commitments are satisfied
• Ensure customer focus within all operational activities and maintenance of effective client relationships
• Financial planning in alignment with KPIs and specific goals for cost control/reduction
• Staffing and retention of appropriately skilled personnel
• Portfolio optimization to enhance value and profitability
• Reporting and compliance with legislative, environmental, regulatory, health, and safety requirements
• Compliance with legislative, environmental, regulatory, health, and safety requirements
• Human resources, legal, and risk management coordination and resolution
• Budget preparation, capital planning, and production of financial reports
• Facilities management staff recruitment, training, and development
• Vendor management and negotiation of service contracts
• Service delivery and portfolio management improvement opportunities
• Development of best practices and operational efficiency

Requirements

Minimum of 10 years of commercial high-rise, campus environment, property portfolio management, and/or facility management experience with at least 6 years at the Facility Manager level. Broad commercial real estate and financial background with 12+ years of relevant experience as portfolio/asset manager. Experience with CMMS/Work Order Management preferred.

Qualifications

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration
• Masters degree in Business Administration or related field preferred
• Professional certifications such as CFM, FMA, CPM, RPA, LEED AP
• Strong financial management skills including budgeting, forecasting, and financial tracking
• Excellent computer and systems knowledge; strong literacy in Microsoft Office Suite

Skills

• Communication Proficiency (oral and written)
• Technical Proficiency
• Problem Solving/Analysis
• Customer Focus
• Financial Management
• Leadership
• Relationship Management
• Team Orientation
• Vendor Management
• Multi-Tasking

Benefits

N/A

Pay

$195,500.00 - $230,000.00

Schedule

N/A