“JOB: Money Advisor, RAID – apply by 30 Sep”

About the role

RAID has four main advice areas – Information Navigation, Benefits Advice, Energy Advice, and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people they see are in challenging situations, such as struggling with debt, experiencing food and fuel poverty, facing homelessness and dealing with loneliness and isolation. The work can be emotionally challenging.

Responsibilities

• Provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights
• Undertake training to gain accreditation from the Money and Pensions Service (MaPS) as part of their Quality Framework for Individuals, and retain this qualification through continual professional development (free training provided through the Wiser Adviser platform)
• Provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion
• Work closely with the Welfare Benefits team and undertake casework as required to resolve issues
• Recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence
• Work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives

Requirements

• Experience of providing money, welfare benefits or related advice
• Confident supporting people to navigate complex financial and benefits systems
• Ability to explain information clearly and in an accessible way, helping people understand their options and make informed decisions
• Take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income
• Understand the importance of listening to people and working alongside them rather than making assumptions about what they need
• Comfortable supporting people with a range of circumstances and levels of support needs
• Patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services
• Organised and able to manage your own caseload, prioritise effectively and maintain accurate records
• Enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes
• You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice

Pay

£28,500 – £35,000 per annum / 36 hours per week