Part-Time Teller

About the role

This position involves providing high-quality, accurate, and timely customer service in a retail banking environment. The role serves as the first point of contact for clients, recommending bank products or referring clients to relevant departments to develop and maintain profitable relationships that maximize revenue. It includes processing daily financial transactions, monitoring cash, and ensuring compliance with operational standards.

Responsibilities

• Handle cash drawer, process deposits, withdrawals, transfers, and loan payments, and assist with ATM balancing and vault control.
• Deliver exceptional client experiences by resolving issues promptly and assisting with service needs.
• Identify cross-selling opportunities, promote bank products, and refer prospects to the appropriate team.
• Maintain compliance with bank policies, procedures, risk management, and ethical standards.
• Stay informed of operational updates and participate in training to enhance product knowledge.

Qualifications

• High school diploma or GED;
• 6 months of cash handling or teller experience preferred.

Skills

• Proficiency with Microsoft Office Suite, 10-key calculator, and coin counter.
• Ability to perform essential duties effectively; no supervisory responsibilities.
• Compliance with background checks, credit screening, and licensing regulations as required.

This role emphasizes operational efficiency, client service excellence, sales promotion, and adherence to banking regulations, with a focus on fostering long-term client relationships.