Job File Coordinator/Compliance Auditor

We are seeking a detail-oriented and highly organized Job Coordinator/Auditor to manage and audit various tasks associated with our National Account Programs. This role is key in ensuring the smooth and accurate execution of restoration and mitigation projects at a national level.

Responsibilities

• Oversee and manage job files for National Account Programs from initiation to completion, ensuring all documentation is accurate and up-to-date.
• Conduct thorough audits of job files to ensure compliance with company standards, contractual agreements, and industry regulations.
• Identify discrepancies or errors in project documentation and take corrective actions.
• Maintain and organize detailed records, including job files, client communications, billing information, and change orders.
• Serve as the primary point of contact between the national account managers, clients, and field teams, ensuring alignment on project timelines, scope of work, and billing procedures.
• Ensure that all jobs are completed according to industry best practices and standards, auditing ongoing work for adherence to scope, quality, and safety requirements.
• Generate and submit periodic reports on job statuses, audits, and project progress, escalating issues to the National Account Program Manager when necessary.
• Identify and recommend improvements to internal processes to increase efficiency and ensure smoother project execution and job tracking.

Requirements

• Minimum of 3 years of experience in job coordination, project management, or auditing within the mitigation and restoration industry (preferred but not required).
• Familiarity with national account programs, job management systems, and auditing standards in the restoration field (preferred but not required).
• Strong attention to detail and the ability to review large amounts of data and documentation for accuracy.
• Excellent written and verbal communication skills, with the ability to effectively communicate with internal teams, clients, and contractors.
• Strong problem-solving abilities to address discrepancies and issues proactively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with job management software (e.g., Xactimate, Symbility, or similar systems) (preferred but not required).
• Strong organizational skills and ability to manage multiple tasks and deadlines simultaneously.
• IICRC certifications (e.g., Water Damage Restoration Technician, Fire & Smoke Restoration Technician) (preferred but not required).

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Opportunities for career growth and advancement
• Supportive work environment with a focus on professional development
• Flexible work arrangements

Pay

$40,000.00 - $42,000.00 per year