Job File Coordinator

Primary Responsibilities

• Monitor job file status to ensure accuracy in all job file documentation daily.
• Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
• Create/review estimate based on scope and photos from Production crew.
• Maintain an accurate Work in Progress board for all active leads/projects.
• Monitor and ensure all client requirements are followed.
• Maintain internal and external communications with all stakeholders.
• Review timestamps and other datapoints to reflect accurate reporting/KPMs.
• Complete and review job file documentation for final upload and the audit process.
• Perform internal audit of all projects to ensure estimate captures all work performed.
• Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
• Assist other departments, as needed.

Requirements

• A high school diploma/GED is required.
• Previous office/estimating experience preferred.
• Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
• Proficiency in using various digital tools and technologies to complete job tasks efficiently.
• Experience in the restoration, construction, or insurance industry is a plus.

Physical And Work Environment Requirements

• This is a largely sedentary role in an office environment.
• However, some filing may be required.
• This could require the ability to lift files, open filing cabinets, and bend or stand on a step stool as necessary.

Working Hours, Additional Working Hours, And Travel Requirements

• This is a full-time position, working hours varying between 7:00 a.m. and 5:00 p.m., Monday–Friday.
• This position may require longer hours and some flexibility in hours may be needed depending upon business needs.