Job File Coordinator
SERVPRO of Vacaville / Dixon · Homestead, FL · 2 days ago
OTHR$23–$25/hrFull-time
About the role
Do you love helping people through difficult situations? Then you may be our perfect hero! Competitive pay rate, with opportunity to learn and grow.
Responsibilities
- Monitor job file status and job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create a preliminary estimate
- Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
Qualifications
- 2+ year(s) of administrative or office-related experience and business experience
- English/Spanish (Please only apply if you read, speak and write fluently on both languages)
- Experience in the commercial cleaning and restoration or insurance/service industry is desired
- Experience with writing estimates, job file processes, and quality assurance, a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office 365 (i.e. Outlook, Word, Excel), Adobe Acrobat (pdf) & mobile applications
- Ability to learn new softwares, including Dash, Xactimate, DocuSketch, CompanyCam and proprietary software
- Minimum of HSD/GED, Associates/bachelor's degree preferred
- Ability to complete a background check subject to applicable law
- Ability to commute within Miami Beach, North West Miami, Kendall, Homestead
Pay
$23.00 - $25.00 per hour
Benefits
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development