Job File Coordinator
SERVPRO of Greater Covington and Mandeville · Picayune, MS · 3 wk ago
On-siteOTHRFull-time
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
About the Role
The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications, administer and organize projects, and support teammates.
Responsibilities
- Monitor job file status to ensure accuracy in all job file documentation daily.
- Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
- Create/review estimate based on scope and photos from Production crew.
- Maintain an accurate Work in Progress board for all active leads/projects.
- Monitor and ensure all client requirements are followed.
- Maintain internal and external communications with all stakeholders.
- Review timestamps and other datapoints to reflect accurate reporting.
- Complete and review job file documentation for final upload and the audit process.
- Perform internal audit of all projects to ensure estimate captures all work performed.
- Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
Requirements
- High school diploma/GED (preferred)
- At least 1 year of customer service and/or office-related experience
- Ability to multitask and remain detail-oriented
- Must be knowledgeable in relevant computer applications
Skills & Physical Demands
- This is a sedentary role in a fast-paced office environment.
- Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary.
- Ability to successfully complete a background check subject to applicable law.