Job completed for Cloud VoIP System for a Pediatrician’s Office in Murrieta, CA
Easier Communications · Murrieta, CA · 3 wk ago
HealthcareFull-time
About the role
Omar Abdelfattah and Maria Izanhour are seeking a Technical Support Specialist to join their team.
Responsibilities
- Provide technical support to clients via phone and email
- Handle customer inquiries related to the company's services
- Document and track issues and resolutions
- Train clients on using the company's products and services
- Respond to client requests and feedback
Requirements
- Bachelor’s degree in Computer Science or a related field
- At least 2 years of experience in technical support or a similar role
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with cloud-based systems and VoIP technology
- Knowledge of HIPAA regulations and compliance
- Ability to work flexible hours including evenings and weekends
Skills
- Technical troubleshooting
- Customer service
- Problem resolution
- Training and documentation
Benefits
- Flexible schedule
- Professional development opportunities
- Competitive compensation package
Pay
- $60,000 - $70,000 annually
Schedule
- Full-time position
- Flexible hours including evenings and weekends