Job Coach I

Essential Functions Statement(s)

• Provides job coaching and promotes career development support to improve job skills, wages, and productivity of participants served at the business site with the goal of moving Participants into individual Competitive Integrated Employment (CIE) job opportunities.
• Promotes and facilitates social integration between participants and other employees in collaboration with customer’s supervisors/managers.
• Maintains excellent communication with managers, supervisors and employees to support positive outcomes and to resolve client performance problems or other issues.
• Regularly meets with participant’s supervisor to discuss participant’s progress and any training concerns.
• Completes administrative duties, including monthly statistics, progress reports, updating Program plans, and data entry utilizing company database programs.
• Communicates with referring agencies, care providers, parents, and counselors as appropriate, regarding any issues that may affect a participant’s employment.
• Notifies Job Coach II or III and/or site manager immediately of any problems with participants, referring agencies, or employers to resolve issues in a timely manner.
• Works with leads, supervisors and site managers in preparing daily/weekly scheduled job duties for participants.
• Performs coaching functions (direct on the job functions with participants) approximately 60% of the scheduled workday and related administrative functions (non-direct functions such as reports, case notes, prepping OPMs and IHSPs, accurately recording mileage, interactions with supervisors and referring agencies, etc.) during the remaining 40% of a scheduled workday.

Skills & Abilities

• Education: BA or BS degree preferred.
• Experience: Minimum of one year related experience preferred.
• Computer Skills: MS Office Suite.
• Strong E-mail communication skills.
• Strong file management or case management skills.
• Must have ability to learn client tracking software.

Skills & Abilities (continued)

• Certificates & Licenses: Must be able to pass all required criminal background checks and become First Aid & CPR certified.