Job Coach

Essential Duties and Responsibilities

• Communicate effectively with the individual's team and employer
• Punctuality and regular/consistent attendance at the worksite are required and the employee must be able to ensure proper oversight of individuals and their worksite schedules and facilitate successful employment outcomes
• Follows and applies coaching techniques that promote individual independence in the workplace
• Build professional relationships with employers
• Create opportunities for people to increase quality of life in their work environment
• Support the individual's choices through Discovery and implement Person Centered Plans (PCSP) and goals
• Complete necessary administrative tasks and documentation within established time frames
• Complete and document all that is required by Chrysalis and the State such as employment records and performance
• Supports problem solving processes by coaching the employer and individual while assessing performance. Renegotiate as needed with an employer
• Perform other related duties or projects as assigned by supervisor

Requirements

• Minimum of least 18 years old
• Pass a criminal background check
• Be eligible to drive according to Chrysalis policy
• Should possess the ability to speak, read and write effectively in English

Experience or Education

• A High school Diploma or GED

Training and Certifications

• Complete annual CPR, First Aid, OSHA and SOAR training
• Complete annual Human Rights, Abuse, Neglect, Maltreatment and Exploitation Training
• Obtain and maintain Food Handler's Permit
• Complete any other required training assigned by Chrysalis

Essential Knowledge, Skills, and Abilities

• Understand policies and follow the Provider Code of Conduct/ Abuse Neglect, Exploitation, Maltreatment Policy according to state standards
• Excellent public relations skills working with individuals and employment personnel
• Ability to work successfully unsupervised
• Works directly with individuals to obtain employment in their community at minimum wage or above
• Develops and maintains regular business contacts in the community as well as professional relationships with individual, family, advocates, support coordinators, worksite personnel etc.
• Uses customized employment techniques, including Discovery and Person Centered Service Planning (PCSP) to offer customized employment services
• Through observation, individual interviews and general interactions, identifies individual's skills, abilities, conditions and contributions to customize the employer relationship
• Ability to manage multiple time demands balancing a case load of individuals requiring customized approach to employment
• Acts as a liaison in the community to ensure smooth transition and continuity of service between individuals and employer
• Displays integrity, trust and follow through in all interactions
• Follows established safety practices and procedures to ensure a safe and healthy working environment
• Knowledge of Vocational Rehabilitation process and services
• Works effectively within a team to enhance service delivery while respecting the right to privacy, confidentiality, HIPPA of the individual
• Attends organizational training and provides documentation of certifications required for employment with Chrysalis
• Understand qualification process for Paratransit or other transportation options, be able to train an individual on how to use these services
• Maintains documentation of services provided that clearly and legibly reflects the individual