Jewelry Store Associate

Job Details

As an Ore and Alloy / Chamonix employee, you will hold a critical position and will be expected to embody the Chamonix brand and corporate values in every client interaction always using a personal touch. You will strive to make each client’s experience extraordinary by exhibiting excellent communication skills and acting as a brand ambassador. Your passion for the fields of design, jewelry and gemology will be conveyed in every conversation.

Essential Job Duties And Responsibilities

• Consistently achieves or exceeds the monthly, quarterly and annual store sales plan.
• Captures client data, and cultivates new and existing client relationships.
• Delivers a significant portion of sales through repeat client business.
• Elevates in-store experience by consistently delivering memorable moments to every client, starting with a smile and a greeting.
• Demonstrates passion as an Ore and Alloy / Chamonix brand ambassador during every selling process.
• You will be an active listener and read the clients’ body language as you speak and make suggestions.
• Achieve Sales Plan.
• Understand and deliver Store KPI’s.
• Participate and achieve minimum target goals.
• Advocate and lead by example the Chamonix cultural values.
• Exhibits the highest level of timeliness, honesty, and integrity at all times.
• Always adhere to compliance of store operations and merchandising standards.
• Conduct daily housekeeping, including daily management of client telling tasks.
• Accurately and efficiently inventory control and loss prevention procedures.
• Performs all opening and closing tasks, including the arrangement and securing of inventory.
• Maintains a clean and safe work environment.
• Performs duties in compliance with safety procedures.
• Attendance: reports to work as scheduled, on time, and ready to work.
• Wears all uniforms properly, including nametag and gaming license.
• Performs all responsibilities in compliance with various federal and state regulations, the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
• Performs additional duties, including special projects, as needed.

Qualification Requirements

• Demonstrated experience working in the jewelry industry is desired.
• Demonstrated experience performing within specific deadlines and under pressure.
• Demonstrated experience problem solving, organizing, and prioritizing work.
• Must be based in and currently hold authorization to work the United States.
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.

Education and/or Experience

• Preferred Bachelors Degree or equivalent.
• Prioritize a graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
• One (1) or more years of recent experience working in the jewelry industry is preferred.
• Experience in high end jewelry sales or art gallery experience is preferred.
• A minimum of 5 years retail or luxury retail experience or relevant customer-related experience (i.e. luxury hospitality, etc.).

Languages Skills

• Demonstrated effective and diplomatic oral and written communication skills using English.

Reasoning Ability

Position does not work outside the scope of duties.

Certificates, Licenses, Registrations

• Must have a valid and current State of Colorado Gaming License.

Other Skills/Abilities

• Demonstrated knowledge about Jewelry is preferred.
• Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
• Ability to work in a fast-paced, changing environment.

Physical Demands

• Essential duties involve sitting while completing paperwork or using a computer.
• Duties include kneeling, squatting, bending, walking, crouching, stooping, and standing with standard breaks.
• Essential duties require lifting up to 30 pounds to stack, store, or move general office supplies and merchandise.
• Essential duties involve a standard workweek with additional hours occasionally required.

Work Environment

• Essential duties involve working primarily in an inside environment.

MATERIALS AND EQUIPMENT DIRECTLY USED

• Variety of general office supplies and equipment include computers, calculators, fax machines, photocopiers, printers, staplers and tape.

Compensation & Benefits

• Starting at $17.00+ per hour BOE plus commission.
• Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.