Jewelry Repair Technician

What You’ll Do

• Inspect, assess, and repair all types of jewelry, including rings, necklaces, bracelets, and earrings.
• Perform soldering, stone setting, resizing, polishing, cleaning, and restoration work on various metals and gemstones.
• Identify and diagnose jewelry defects or damage, recommending appropriate repair solutions.
• Maintain accurate repair orders, documentation, and inventory of materials used.
• Collaborate with customers to understand repair needs, providing guidance and updates throughout the repair process.
• Ensure all repaired pieces meet quality standards and aesthetic expectations.
• Maintain a clean, organized, and safe workspace, including proper care of tools and equipment.
• Stay updated on industry techniques, tools, and materials to continuously improve repair quality.
• May be required to work on production pieces based on the volume of repairs

Qualifications

• Proven experience as a jeweler with a focus on jewelry repair (2–5+ years preferred).
• Strong knowledge of metals (gold, silver, platinum), gemstones, and jewelry components.
• Skilled in soldering, stone setting, resizing, polishing, and other repair techniques.
• Detail-oriented with excellent hand-eye coordination and precision.
• Able to work efficiently while maintaining high-quality standards.
• Strong customer service and communication skills.
• Familiarity with jewelry appraisal and evaluation is a plus.
• High school diploma or equivalent; formal training in jewelry making or repair is preferred.

Working Conditions

• Work primarily in a jewelry repair bench environment.
• May handle delicate tools, chemicals, and small components requiring precision.
• This is not a customer-facing position however you must communicate and prioritize as though it is.
• Work with a talented and passionate team.
• Opportunities to learn new technologies and continuously grow your craft.
• Competitive pay and benefits package.